How do reviews work?

All the reviews on Town Sight are written by travelers from our community, so any review you see is based on a completed activity. Starting 24 hours after a reservation has ended, travelers can leave a review and rating of their local and the general experience.
These reviews will then appear on the local’s profiles. Town Sight’s reviews work in a similar way as other websites: users who have placed a reservation through the site write reviews to inform other members of the community about their experience.
Reviews are one of the main means to promote trust and safety. It’s the best way to earn a good reputation at Town Sight and to let the community know your opinion on a specific experience and on the local who guided it.
In addition to written reviews, the travelers who attend an activity can submit a star rating. The number of stars displayed on a listing page is an aggregate of the scores that different locals have given for that listing.
Our community relies on honest, transparent reviews. We will remove or alter a review if we find that it violates our review guidelines.

How can I add a review of an activity?

To leave a review for a recent activity, sign into your Town Sight account to access your dashboard. From there you will see a section: ‘Pending Reviews,’ Click ‘Review’ to submit your feedback. It’s important that you do not leave personally identifiable information in a review, like a person’s last name or contact details as these will be made public.

Can I delete a review or leave a response?

You cannot change or remove reviews on your Town Sight profile left about you by other Town Sight community members.
Reviews on Town Sight work in a similar way as other websites: they are written by real Town Sight users that have placed reservations and want to let the rest of the community know how it went. We believe in freedom of speech, transparency and clear communication. Reviews generate trust in the Town Sight community as they show that a user has placed a reservation through the Town Sight system.
Reviews must follow our rules. The Town Sight policy is to not delete or censor reviews. However, there are exceptional cases in which we have to remove them to comply with the rules. We reserve the right to eliminate reviews that don’t follow these rules.
Reviews must follow our rules and regulations. The default policy of Town Sight is to not delete or censor such reviews. However, there are exceptional cases in which we are forced to remove them to comply with the rules. We reserve the right to eliminate those reviews that do not follow these rules and regulations.

What do the stars mean?

The stars on an activity or on a personal profile are a way for members of the Town Sight community to rate the locals and their activities quickly.
5 stars means that a local has been been given full marks for an activity and 1 star is the lowest score. The stars are accompanied by a review of the activity.